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Sr. Executive-Customer Service Commercial

Published: Aug 27, 2021

Location: Sulur, Coimbatore, IN

Company: MAPAL Group

 

MAPAL in India, a subsidiary of the German MAPAL Group, is into providing various metal cutting solutions for very precision machining needs. With sales spread across India, it supports customers from various business segments of Automotive, Aerospace, Wind Power, Mining etc.

 

The MAPAL Group is an international supplier of precision tools for the machining of almost all materials. The family business has 5,000 employees worldwide and sees itself as a technology partner to its customers. Interesting and challenging tasks, good opportunities for development and the attractive working conditions of a modern company are the basis for long-term working relationships.

 

Department

Customer Service – Commercial (Internal Sales)

Location

Coimbatore

Education

BE (Mechanical, Electrical, Electronics, Automobile or any other Manufacturing Engineering specialisation)

Experience

4-6 years of experience from any manufacturing industry.

Gender

Male, Female

Age

26-32

Key result areas

  • Experience in handling Enquiry
    • Registering the Enquiry
    • Enquiry details follow up
    • Tracking the Open Enquiry
    • Follow up with sales

 

  • Experience in talking to Customers
  • Experience in writing related effective communication to the Field salespersons and Customers
  • Experience in handling orders
    • Registering the order
    • Order follow up
    • Confirming the delivery
    • Tracking the delivery commitment

Required Skills

  • Exposure to SAP or any other ERP – in SD Module, MM Module, MS Office, and Emails.
  • Good communication skills to co-ordinate with customers, suppliers with fluency in English, Hindi preferably
  • Knowledge of documentation - Proper storage and retrieval
  • Good Negotiation skills to convince customer for the quoted prices
  • Good in people relationship
  • Good in project management skills
  • Professional approach
  • Proactive and initiative taker

 

We look forward to receiving your online application in our Career Portal.
If you have any questions, please contact Mr. Karthikeyan R | Phone: 0422 2228750
www.mapal.com MAPAL India Private Ltd. | SF No: 540/2B, 541/1B. Door No. 512/1C, Maharaja Theme park road, Neelambur post | Coimbatore - 641062, Tamilnadu

 

Apply in our Career Portal.
www.mapal.com
MAPAL Dr. Kress KG
 

 


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