Executive - Customer Service (Internal Sales)

Published: Nov 11, 2023

Location: Sulur, Coimbatore, IN

Company: MAPAL Group


MAPAL in India, a subsidiary of the German MAPAL Group, is into providing various metal cutting solutions for very precision machining needs. With sales spread across India, it supports customers from various business segments of Automotive, Aerospace, Wind Power, Mining etc.


The MAPAL Group is an international supplier of precision tools for the machining of almost all materials. The family business has 5,000 employees worldwide and sees itself as a technology partner to its customers. Interesting and challenging tasks, good opportunities for development and the attractive working conditions of a modern company are the basis for long-term working relationships.



Customer Service (Internal Sales)




Diploma or BE in Mechanical / Automobile Engineering


03 to 06 years of experience from machine tool industry / any precision parts manufacturing company/Fixtures manufacturing industry / Cutting tool industry with hands on experience in Auto CAD and 3D modelling software’s like  Pro-E or any other 3D modelling software’s and exposure in SAP - SD Module, MM Module, MS Office, and Email.


Male / Female


Age 25 - 30

Key result areas

This position is for Order conversion in a business Process cycle. Retaining business thru sales strategies, effective communication & enhanced support & service to Region Team. Looking opportunities from new customers and make them to contribute by effective marketing & negotiations.

Required Skills

  • Good communication skills to co-ordinate with customers with fluency in english & Hindi preferably 
  • Studying Engineering drawing (GD&T, Surface Finish)
  • Studying Machining process flow & Time study sheet
  • Analyze and apply suitable methods to increase Productivity
  • Knowledge in SAP – MM, SD Module
  • Knowledge in Automobile & Aerospace parts and its application
  • Knowledge in Documentation - Proper storage and retrieval and 5S Knowledge
  • Knowledge of SOM (strength of materials) including material nature & its properties
  • Knowledge in work holding setup & its requirements
  • Proactive and take initiative
  • Team player & Team leader
  • Professional approach


We look forward to receiving your online application in our Career Portal.
Phone: +91 0422 2228705 | E-Mail: career.in@mapal.com
www.mapal.com | MAPAL India Private Limited | SF. No.: 186 &187, Chennappachettipudur Post,
Paduvampalli Village | Coimbatore - 641659, Tamilnadu, India.


Apply in our Career Portal.
MAPAL Dr. Kress KG


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